mr98 Privacy Policy
This policy explains how mr98 collects, stores, and protects your personal data.
This Privacy Policy ("Policy") describes how the mr98 platform ("we", "mr98") handles the personal data of users ("you") who use its website https://mr98.run and related services ("Services"). By reading this Policy and continuing to use mr98's services, you are considered to have accepted the terms set out in this Policy.
We will protect your personal data to the highest standard using SSL encryption technology, and will not sell or disclose it to third parties without your consent.
1. Personal Data We Collect
While you use mr98 services, we may collect personal data in the following categories.
1.1 Information you provide directly
- Name, date of birth, payment details, and contact details provided when registering an account
- Username and password used to log in
- Bank / payment details for deposits and withdrawals (KBZPay, Wave Money, AYA Pay, CB Pay)
- Customer service requests and communication records
- Copies of identity documents required for age verification
1.2 Automatically Collected Information
- IP address, browser type, device identifier, and operating system
- Website usage patterns, click history, and service usage time records
- Information collected from cookies and similar tracking technologies
- Gaming records — games played, wagers placed, and attempts made
1.3 Information Received from Third Parties
We may receive information about you from verification bodies such as payment service providers or certification companies, for purposes that comply with applicable laws.
2. How We Use Your Personal Data
We will only use your personal data for the following legitimate purposes.
- Registering, verifying, and securing your account
- Processing and recording deposit and withdrawal transactions
- Providing gaming services, bonuses, and VIP rewards
- Providing customer support via 24/7 Live Chat and email
- Meeting legal compliance, fraud prevention, and anti-money laundering (AML) obligations
- Analyzing how our website is used so we can improve our service
- Sending you exclusive offers and ongoing promotion notifications (you have the right to opt out)
- Fulfilling legal obligations required by law
We will never use your personal data outside the purposes stated in this policy.
3. Cookies and Tracking Technologies
Cookies are small data files sent from our website to your browser. They remember your browsing patterns and help create a better experience for you.
Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the website to function properly. They include session management and security checks.
- Functional Cookies: These save your language preferences, layout settings, and personalized configurations.
- Analytics Cookies: These help us understand how our website is used so we can improve our service.
You can block cookies through your browser settings. However, please note that blocking essential cookies may cause some parts of the service to not work properly.
4. Data Sharing Policy
mr98 does not sell your personal data to third parties. We only share personal data in the following cases.
4.1 Service Providers
Our service providers — such as payment processors (KBZPay, Wave Money, AYA Pay, CB Pay), IT infrastructure providers, and security system providers — are bound by privacy agreements consistent with this policy. They may only use your personal data for the purposes we instruct.
4.2 Legal Compliance
Where we are required to disclose personal data due to a legal request, court order, or ruling, we will act accordingly. When doing so, we will make every effort to notify you in advance where possible.
4.3 Financial Compliance Checks
To comply with financial laws (including AML and KYC requirements), personal data may be shared with companies carrying out the relevant checks.
4.4 Business Transfers
In the event of a company merger, acquisition, or asset transfer, your personal data may be transferred. If this occurs, we will ensure that protections consistent with this policy continue to apply.
5. Data Security Measures
mr98 applies technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
- All data in transit is protected with 256-bit SSL/TLS encryption
- Passwords are stored using an industry-standard hashing algorithm and will never be stored in plain text
- Financial information is held in a secured database managed by trusted payment service providers
- Our staff can only access personal information that is necessary for carrying out their duties
- Regular security checks and audits are carried out
- A trail-based monitoring system is in place to detect suspicious access
If a data breach or security issue occurs, we will notify you immediately and take resolution steps right away.
6. Data Retention Period
We will retain your personal information for as long as is necessary to provide our services, or until the period required by law or record-keeping obligations has been fulfilled.
- Account data — for the period required by law after the account is closed
- Financial data — for the minimum period required under financial record-keeping laws
- Communication records — for the period required for customer service review and legal compliance
- Data used for marketing — stopped immediately once you opt out
Once the data retention period expires, we will securely delete your personal information or anonymise it in a manner consistent with privacy protection.
7. Your Privacy Rights
Players in Myanmar using the mr98 platform have the following rights regarding their personal information.
7.1 Right of Access
You have the right to request and view the personal information we hold about you. We will respond to your request within 30 days of receiving it.
7.2 Right of Rectification
You can request corrections to your personal information if it is inaccurate or incomplete. You can update it directly through your account settings, or contact customer support.
7.3 Right to Erasure
You can request deletion of your personal information once legal obligations have been fulfilled. Please note, however, that financial and legal records must be retained until they can be deleted.
7.4 Right to Object to Marketing
You can let us know if you no longer wish to receive emails containing our bonus offers and promotional news, and we will stop sending them. Service-related notifications will continue to be sent.
7.5 Right to Control Cookies
You can manage your cookie settings through your browser settings. Please note that blocking essential cookies may affect certain features and services.
To exercise any of these rights, you can contact us at [email protected].
8. Age Restriction
mr98 services are for 21+ only and are not intended for minors or young persons under that age. We do not intentionally or knowingly collect personal information from anyone under 21. If we become aware that data from a person under 21 exists, it will be deleted immediately. You can contact us at [email protected].
9. Policy Updates
mr98 may update this privacy policy from time to time. If significant changes are made, this page will be updated and the "Last Updated" date will be changed accordingly. Continued use of our services after an update is published will be taken as acceptance of the revised policy. We therefore encourage you to check this page regularly and stay aware of any changes.
If you have any questions about our data handling practices, you can contact us at any time at [email protected].
10. Contact Us
For any questions, requests, or complaints relating to this privacy policy, please get in touch with the mr98 customer support team.
Contact us via 24/7 Live Chat
This policy outlines how your information is shared and protected, and we guarantee that you can continue using the mr98 platform with confidence.
Privacy Protection FAQ
Answers to privacy questions our players ask most often